Ep12 User Privacy Policy
Ep12 is dedicated to safeguarding every user’s privacy and complies with Malaysian data protection laws. We collect and use personal data responsibly and transparently to ensure a secure and protected user experience.
Types of Information Collected
- Account Information: Name, email address, phone number, and other personal details provided during registration.
- Device & Browser Information: Technical data such as device type, IP address, browser type, and operating system to optimize the user experience.
- Payment Information: Transactions involving MYR through supported local payment methods.
- Cookies & Usage Data: Cookies are used to track site usage and improve our services.
Purpose of Data Usage
Collected information is used to manage user accounts, process transactions, improve services and security, and for marketing purposes with user consent.
Ep12 ensures that information will not be used beyond the stated purposes without user consent.
Cookies & Tracking
We use cookies and other tracking technologies to collect site usage data and personalize the user experience. Users can control cookie preferences via their browser settings, though this may impact some site functions.
Data Storage & Security
Ep12 stores user information using layered security measures such as encryption and strict access controls to prevent unauthorized access, modification, or disclosure. User data is retained only as long as necessary for legitimate purposes.
Sharing Information with Third Parties
User information will never be sold or rented to third parties. ep12 may share data with service providers who support platform operations, subject to confidentiality and privacy agreements.
User Rights
Users have the right to access, correct, or delete their personal information by contacting our support team. Requests will be handled in accordance with applicable data protection laws.
Privacy Policy Updates
Ep12 reserves the right to update this privacy policy at any time with appropriate notice on the website. Continued use after changes constitutes acceptance of the updated policy.
Data Security & Contact Details
We are committed to providing a safe environment for your data and continuously improving our security systems. For any privacy-related questions, please contact [email protected].